Provider Enrollment Information

The California Legislature has established requirements that ALL providers must complete before being paid to work for ANY recipient.



1. Attend an IHSS new provider orientation at the IHSS Public Authority located at 3700 Branch Center Road, Sacramento CA, 95827 .  Orientations are held Tuesday, Wednesday, and Thursday mornings and begin promptly at 8:45 A.M., or earlier when room capacity is reached.  Seating is limited and is on a first come first serve basisPlease arrive by 8:30 A.M. allowing time to find parking as late arrivals may not be admitted.  Orientation typically ends around please come on a day when you can stay for the entire orientation.

Before attending orientation, providers should verify the recipient they will be working for has an active/open IHSS case (i.e. a social worker has completed an in-home assessment, approved the case, and your recipient received IHSS paperwork). Orientation is for new providers whose recipient has an approved case and a case number.  Please bring the recipient's case number to complete the enrollment paperwork and receive timesheets.  If your recipient does not have a case number, ask her/him to look on their IHSS paperwork or ask that they contact IHSS by calling (916) 874-9471.

Orientation is for new providers and their interpreters only.  Please no recipients, children, family, or friends.
The required provider enrollment forms will be available at orientation.  These Provider Enrollment Agreement and Provider Enrollment forms are linked below if you wish to review them prior to orientation. 

 English             Spanish           Chinese       Russian

 2. To be admitted to orientation, all providers must bring an unexpired U.S. government-issued photo identification AND an original Social Security Card.  Once again, you will need to have in your possession both a current ID (e.g. driver's license, state-issued ID card, U.S. passport, military ID,...etc.) and your original Social Security Card.  Applicants who do not have both ID and Social Security Card will not be admitted to orientation.  Be aware, copies of the Social Security Card or other documents with a Social Security number will NOT be accepted.
3. Submit the following form, Recipient Designation of Provider, which must be completed and signed by your recipient before you can be paid. This form is available below for your convenience. It will save you time if you are able to bring this completed and signed form to the orientation.
English     Spanish     Chinese    Hmong     Russian     Vietnamese
This form is also available in our office. Once you have completed the above requirements, you may return the Recipient Designation of Provider form completed and signed to our office at any time during business hours or mail to the address on the bottom of the form.  Your recipient’s original signature is required.
4. Complete and pass a California Department of Justice (DOJ) criminal background check. To complete the background check, you will need to be fingerprinted via LiveScan.  Click here for more detailed information on the background check requirements, including a list of LiveScan locations.
​For more detailed information:
Need more information?
Contact us directly:
IHSS Public Authority
3700 Branch Center Road, Suite A
Sacramento, CA 95827
(916) 874-2888
Office Hours: 8:00 A.M. - 5:00 P.M.
Office closed first Monday of each month: 2:00 P.M. - 3:00 P.M.